New case studyBetterMe Rx tripled their abandoned checkout recovery with CenoteRead the story•New case studyBetterMe Rx tripled their abandoned checkout recovery with CenoteRead the story•New case studyBetterMe Rx tripled their abandoned checkout recovery with CenoteRead the story•New case studyBetterMe Rx tripled their abandoned checkout recovery with CenoteRead the story•New case studyBetterMe Rx tripled their abandoned checkout recovery with CenoteRead the story•New case studyBetterMe Rx tripled their abandoned checkout recovery with CenoteRead the story•

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Every lead, instantly engaged

HIPAA compliant call, SMS, and WhatsApp sales AI agents that feel like quality care, not automation.

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Go live in 7 days, opt out anytime. Trusted by telehealth and D2C brands internationally.

Cenote

Hi Sarah! It's been 3 months since your last order of Cenote. We're offering an exclusive return offer — $50/month for your first 2 months. Would you like to hear more?

What's the catch? It made me a little nauseous last time.

No catch! After the first 2 months, it's $200/month — but you can cancel anytime.

If you'd like I can add a side of anti-nausea medication to your order?

That sounds fair. And yes, thanks.

I'm glad to hear that. Want me to set up your first shipment? I can have it to you by Friday.

Yes, let's do it!

Welcome back, Sarah! There are a few details I need from you. Would you prefer we continue texting or call?

I'm busy, can you call me tomorrow at five?

Sure thing, I'll ring you tomorrow 5pm!

0:00 / 2:06

Customer

KristyFirst time customer

Cart

Eye cream$81

Last site visit

2 days ago

Next text

in 3 hours

Next call

in 2 days

Transcript

Alex (AI)

Hey there, thanks for calling Cenote Rx. My name is Alex and I'm an AI rep. How can I help you today?

Kristy

Hey, Alex. I was wondering what the price of the eye cream was.

Alex (AI)

The eye cream for fine lines and dark circles is $79/month with auto refill, or $106 as a one-time purchase. There's also a $15 doctor visit fee on your first order, which covers the telehealth visit and prescription. Shipping is free. Does that help answer your question?

Kristy

Yeah. What's the active ingredient in the eye cream?

Alex (AI)

The active ingredient is low-dose tretinoin, which helps target fine lines and dark circles around the eyes. Is there anything else you'd like to know?

Kristy

Yeah. Are you guys vegan?

Alex (AI)

Yes! All of our products are vegan and cruelty-free, so you can feel good about using them. Anything else you'd like to know?

Kristy

Yeah. What are the next steps to getting started after I check out?

Alex (AI)

After you check out, you'll complete a short online doctor visit — about 3 minutes — where you fill out a medical questionnaire and upload a few photos. Within 24 hours, a board-certified dermatologist reviews your info and creates a customized formula. It's then freshly compounded and shipped directly to you. Standard shipping is free and typically arrives in 5–7 business days. You'll also have a 60-day consultation period with the dermatologist for any questions or adjustments. Does that sound good?

Kristy

Yeah. Okay. I'm ready to purchase.

Alex (AI)

Great! I'll send the checkout link to you via text so you can complete your purchase. Keep an eye on your messages and you'll be able to finalize everything from there. Thanks for choosing us and have a great day!

Kristy

Thanks. You too.

Cenote

Hi Sarah! It's been 3 months since your last order of Cenote. We're offering an exclusive return offer — $50/month for your first 2 months. Would you like to hear more?

What's the catch? It made me a little nauseous last time.

No catch! After the first 2 months, it's $200/month — but you can cancel anytime.

If you'd like I can add a side of anti-nausea medication to your order?

That sounds fair. And yes, thanks.

I'm glad to hear that. Want me to set up your first shipment? I can have it to you by Friday.

Yes, let's do it!

Welcome back, Sarah! There are a few details I need from you. Would you prefer we continue texting or call?

I'm busy, can you call me tomorrow at five?

Sure thing, I'll ring you tomorrow 5pm!

0:00 / 2:06

Customer

KristyFirst time customer

Cart

Eye cream$81

Last site visit

2 days ago

Next text

in 3 hours

Next call

in 2 days

Transcript

Alex (AI)

Hey there, thanks for calling Cenote Rx. My name is Alex and I'm an AI rep. How can I help you today?

Kristy

Hey, Alex. I was wondering what the price of the eye cream was.

Alex (AI)

Kristy

Yeah. What's the active ingredient in the eye cream?

Alex (AI)

The active ingredient is low-dose tretinoin, which helps target fine lines and dark circles around the eyes. Is there anything else you'd like to know?

Kristy

Yeah. Are you guys vegan?

Alex (AI)

Yes! All of our products are vegan and cruelty-free, so you can feel good about using them. Anything else you'd like to know?

Kristy

Yeah. What are the next steps to getting started after I check out?

Alex (AI)

Kristy

Yeah. Okay. I'm ready to purchase.

Alex (AI)

Kristy

Thanks. You too.

Try it for yourself

See real revenue growth

BetterMe Rx

GLP-1 Weight Loss & Men's Health

3×

Abandoned checkout recovery rate

~15%

Lift in company-wide conversions

1 week

To 100% of checkout volume

24/7

Every lead worked, nights and weekends included

BetterMe Rx replaced automated email and an inside sales team calling with Cenote, tripling abandoned checkout recovery on the same segment and growing overall conversions by roughly 15% off that one workflow.

Read Full Case Study

"We had the two options everyone has: blast them with automated emails, or pay people to call them. Neither one scaled. Cenote gives every single lead a real back-and-forth over text, and a call when it matters."

Jason Hiroshima

Chief Operating Officer at BetterMe Rx

The Problem

Your funnels are full of opportunity. But who converts it?

Brands invest heavily in marketing, only to watch potential leads slip away without proper engagement.

Months-long Backlog

Callbacks for win-back and abandoned carts pile up, turning warm leads ice cold.

Rising CAC

Stop losing customers you already paid for and start converting more of them.

Capacity Gap

Your team promises high-touch engagement but can't scale to deliver it.

The Transformation

HIPAA sales agents that transform your funnel

Instant abandon cart

Instantly call and text prospective customers while they're on your site. Close them in minutes not weeks.

Lifetime value extension

Provide quality care and onboarding that earns patient trust for extended subscriptions.

Win back

Instantly follow up with churned patients. Learn why they're leaving and offer remedies. Turn cold exes into valuable customers.

How It Works

AI agents personalized for each customer interaction

Leave no lead or cold patient uncontacted, at scale

Fully integrate

Cenote plugs directly into your environment, allowing our agent to manage each conversion end-to-end.

Cenote integration hub showing connections to HubSpot, Customer.io, Calendly, Stripe, Salesforce, and Slack

Customize your campaigns

Clone your best reps' voices and set precise outreach rules to match your brand, cadence, and patient needs.

Auto-save on

Deploy omni-channel agents

Our agents reach patients by text, call, email, or WhatsApp—and follow up on their schedule. They can even receive inbound calls when patients are ready.

Calls

Text

Grow revenue

Cenote consistently outperforms human follow-up, unlocking higher conversions, while scaling your team more efficiently.

Revenue Over Time

Nov 9Nov 17Nov 27Dec 7

Revenue Generated

$72,319

↗ +18.7% vs last month

Patients Reactivated

294

↗ 7.1% conversion rate

Enterprise Security

Built-in Compliance

Reach out to customers with the confidence of world-class encryption and security. HIPAA and SOC2 Type 1 & 2 reports available.

Start recovering revenue now.

Never let leads turn cold.